Customer Interaction Services

Inbound Customer Interaction Services


  • Grown to 1500 contact center seats from 150 seats in last 4 years
  • Leader in Customer Care, Financial Services, Market Research and IT Services
  • Expertise in over 15 international languages including French, Spanish, German, Russian among others and 8 Indian regional languages
  • Investment by BCCL (Largest Media Group in India) @ valuation of USD 50 million in 06-07
  • Acquisition of 49% stake in Citizens Financial Mortgage, USA: First BPO to buy front end company in the US
  • Investment by Greater Pacific Capital : USD 12 million in 2008-09
  • Won the Best Customer Responsiveness Practice Award by Avaya Global Connect in Dec 07
  • Featured among the "Top ITES Companies of India" by Dun & Bradstreet in 2007
  • Winner of Best KPO & Highest Employment Generator Award by GESIA for 2 years in a row in 2008 and 2009
  • Awarded as the 50 Best Places to Work for in India in 2008 by Great Places to Work Institute
  • Domestic operations across Pune, Chennai and Ahmedabad. International Operations from Guangzhou, China and Pensylvannia, USA


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