BSNL is the largest telecom operator in India and is known to everyone for basic telephonic services for over 100 years. BSNL’s telephonic network expands throughout the vast expanses and reaching to the remotest part of the country.
Azure’s Call Center caters to calls from both postpaid (CellOne) and prepaid subscribers (Excel) catering to a subscriber base of 2237617 subscribers
Process Highlight
200 plus agents handling Inbound (GSM) - 24*7*365 customer service for entire Gujarat Region
Services Offered
Services Offered
Inbound Customer query & Complaint management
Broadband customer Help Desk for entire Gujarat region
Follow up Outbound Calls to Customers after complaint resolution
