Azure offers the very best value in quality
Mortgage Leads & Secured Loan Leads for:
UK, Australia, Canada, USA and Republic of Ireland.
Mortgage Leads & Secured Loan Leads for:
About Us
Online Portal
My Lead Stop Portal will allow the client to view complete details of the customers on the portal during live telephonic transfers.
Call Recording
There would be a voice recording available for every conversation that the agent has with the customers. This at all time ensures good quality.
Contingency Plan
Azure Call Center has a comprehensive Business Continuity Plan in place to take care of any contingencies. Some salient points to manage contingencies are:
- Back up center with ready infrastructure and technology for 600 seats to take care of any natural contingencies like fire, earthquake, floods etc.
- 1:3 redundancy of the entire voice circuit from the center to US with hot swap capabilities.
- Enough spare equipment for each and every device to handle any technical failures.
- Engineers stationed in the US, always available to immediately address any issues.
- Power from two sub-stations (one can serve as backup in case of contingencies), the only center in India to be having this facility.
- Sophisticated UPS and generators for uninterrupted power.
You will always get to talk with interested customers and will never have the leads which are not interested or do not match your criteria.
Total Compliance
- There would be an express consent of the borrower , thus ensuring total compliance with financial regulations.
- Entire dialing list would be scrubbed against DNC and TPS registers on a regular basis.
Lead Generation
The method used for generating live transfers would ensure that not only the lead is of exceptional quality ,but is also compliant with FSA - DNC - TPS regulations.